Lifestyle & Member Services Executive - Luxury Hospitality (Bali, Indonesia)

Join The GMP Group as a Lifestyle & Member Services Executive in the heart of Bali’s most exclusive destinations—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung. This is a unique opportunity to elevate your career in luxury hospitality while delivering exceptional experiences to our discerning guests. At The GMP Group, we pride ourselves on creating unforgettable moments, and we’re looking for a passionate and dedicated professional to join our team.

As a Lifestyle & Member Services Executive, you’ll be at the forefront of enhancing guest satisfaction by curating personalized experiences that align with their preferences. Whether it’s arranging exclusive tours, organizing bespoke events, or providing tailored recommendations, you’ll play a pivotal role in making every guest’s stay in Bali truly exceptional. With a focus on luxury and attention to detail, you’ll work closely with our team to ensure that every interaction leaves a lasting impression.

📋 Tanggung Jawab Pekerjaan

• Curate and deliver personalized experiences for guests, ensuring their stay in Bali is unforgettable.
• Coordinate with local vendors and service providers to arrange exclusive tours, events, and activities.
• Provide tailored recommendations for dining, shopping, and cultural experiences based on guest preferences.
• Manage guest inquiries and concerns, ensuring prompt and professional responses.
• Collaborate with the sales and marketing teams to promote and sell luxury experiences and packages.
• Stay up-to-date with the latest trends and developments in the luxury travel industry.
• Assist in the development and implementation of new initiatives to enhance guest satisfaction.
• Participate in team meetings and training sessions to maintain high standards of service.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Hospitality Management, Tourism, or a related field.
• Minimum 3 years of experience in a luxury hospitality or travel-related role.
• Proven experience in curating and delivering exceptional guest experiences.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues.
• Strong organizational and time management skills, with the ability to handle multiple tasks and priorities.
• Fluency in English, with excellent written and verbal communication skills.
• Knowledge of Bali’s culture, attractions, and luxury offerings is a plus.
• Ability to work well under pressure and in a fast-paced environment.

🛠️ Keahlian

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