In-House Coordinator - Client Liaison & Operations Management

Join SF International as an In-House Coordinator in the vibrant heart of Bali! This pivotal role serves as the on-site liaison between our clients and internal teams, ensuring seamless coordination of orders, customer requirements, and communication. As part of our dynamic operations team, you'll be the backbone of our client-facing activities, working closely with our team in Badung to deliver exceptional service and support.

At SF International, we pride ourselves on our commitment to excellence and innovation. Our team is dedicated to providing top-notch services to our clients, and we're looking for a proactive and detail-oriented individual to join us. This role offers a unique opportunity to be part of a growing company in a beautiful and culturally rich location.

In this role, you'll be responsible for managing client interactions, coordinating orders, and ensuring that all operational activities run smoothly. You'll use tools like Microsoft Office Suite, Google Workspace, and project management software to keep everything organized and efficient. With 3-5 years of experience in a similar role, you'll bring valuable insights and skills to our team.

📋 Tanggung Jawab Pekerjaan

• Act as the primary point of contact for clients, ensuring clear and timely communication.
• Coordinate and manage orders, ensuring they are processed accurately and efficiently.
• Monitor and update project timelines, ensuring all deadlines are met.
• Assist in the development and implementation of operational procedures to improve efficiency.
• Provide administrative support to the operations team, including data entry and document management.
• Collaborate with internal teams to ensure seamless integration of client requirements into our operations.
• Conduct regular check-ins with clients to address any concerns or issues promptly.
• Maintain accurate records of all client interactions and operational activities.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Management, or a related field.
• 3-5 years of experience in a client-facing or administrative role, preferably in the logistics or operations sector.
• Proficient in using Microsoft Office Suite, Google Workspace, and project management software such as Trello or Asana.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
• Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
• Detail-oriented with a keen eye for accuracy and attention to detail.
• Fluency in both English and Bahasa Indonesia, with the ability to communicate effectively in both languages.
• Ability to work well under pressure and meet tight deadlines in a fast-paced environment.

🛠️ Keahlian

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