Service Administrator (Bali - Multiple Locations)

Private Advertiser · 📍 Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
USD 2800 - 3000
We are seeking a dedicated Service Administrator to join our team in Bali. This role offers a unique opportunity to work in a vibrant and diverse environment while contributing to the smooth operation of our services. The ideal candidate will have a strong background in administrative tasks and a passion for customer service.

📋 Tanggung Jawab Pekerjaan

Manage and maintain customer service records and databases.,Coordinate with various departments to ensure timely resolution of customer issues.,Assist in the development and implementation of service improvement initiatives.,Handle customer inquiries and complaints, ensuring high levels of satisfaction.,Monitor service level agreements (SLAs) and report on performance metrics.,Provide administrative support to the service team, including scheduling and coordination.,Stay updated with industry trends and best practices in customer service.,Participate in team meetings and contribute to the development of service strategies.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Information Technology, or a related field.,Minimum of 2 years of experience in a customer service or administrative role.,Strong communication and interpersonal skills.,Proficiency in using office software such as Microsoft Office or Google Workspace.,Familiarity with customer relationship management (CRM) systems is a plus.,Ability to work well under pressure and manage multiple tasks simultaneously.,Fluent in English, both written and spoken.,Willingness to travel and work in multiple locations across Bali.

🛠️ Keahlian

Customer ServiceAdministrative SupportCRM SystemsOffice SoftwareProblem-SolvingTeam Collaboration
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